ISO 9001 certification

CASTEL has obtained ISO 9001:2008 certification after an audit realised in 2011, December by LRQA (Lloyd's Register Quality Assurance), leader in value-added management systems certification.

Since its creation in 1995, Quality Assurance has always featured prominently in CASTEL politics and organization. Therefore, we initiated in 2010 a process of certification, demonstrating our strong desire for continuous improvement.

ISO (International Standards Organization) 9001 is a worldwide recognized standard that guarantees the highest quality products and services through the application of established and verifiable procedures.

This certification recognizes the Quality Management System (QMS) successfully deployed, applying to all of our activities (design, manufacture and sales of solutions for buildings communication and security).

Through this certification, CASTEL demonstrates its ability to provide products and services that meet customer requirements such as statutory requirements, and thus places the customer at the focus for company teams.

Our quality policy is oriented around two poles:

• The complete customer satisfaction, which is our company's primary objective. It is important to understand its present and future needs and strive to anticipate their expectations.
• Continuous improvement of our performance to ensure the sustainability of our operations and business.

Naturally, the improvement process does not end with the ISO 9001 certification, but will continue to ensure over time, customer satisfaction and operational excellence.

Click here to view the certificate in digital format